Refund policy

RETURN POLICY

By accepting Terms & Conditions, the customer accepts full responsibility for shipping, customs and brokerage fees for undeliverable / refused shipments.

You have 30 days from the date of order to return it to our location to receive a refund to your credit card, or an exchange, if the item(s) returned are unworn, in saleable condition with all tags still attached, and accompanied by an original sales receipt. Excluded are items marked Final Sale online, intimate apparel (bras, underwear, nylons, Spanx, special order items like Bridal wear, Clearance items, etc.) Items return beyond the 30 days and not in accordance with Return/Exchange procedure below will not be accepted – NO EXCEPTION.

Exchanges are treated as returns. Again, For your protection, you must insure the package for the value of the item enclosed.

Thank you for shopping at Seven Women. An order notification has been sent to your e-mail address.

Return / Exchanges Procedure:

#1 Contact us for a Return Authorization Number. E-Mail: info@sevenwomen.ca (You must write "Return Request" in the subject line of your e-mail or it will not make it to us.)

#2 Write the reason for the return. To exchange your item for a different size or color please e-mail us with your request. You will be charged for the new item when it ships out and you will receive a refund for the item you send back once we receive it.

#3 Repackage item for return and write the Return Authorization Number on the top of the package. Items returned without a valid Return Authorization Number on the package will be refused – NO EXCEPTION.

Attn: SEVEN WOMEN Maternity Customer Service Returns 7690 Yonge St., #1 Thornhill, Ontario L4J 1W1

Again, for your protection, you must insure the package for the value of the item enclosed.

Or

In-store: Bring the item (unworn with all tags attached), original invoice and the Credit Card used for the original purchase to our store, within the return period, and we will gladly refund your purchase.

#4 When we receive your return package we will e-mail you a reply with the status of your refund or exchange.

We are here to help you during regular business hours, so don't hesitate to contact us at 416-949-6687.

We try to keep our website up to date. However, sometimes we experience a greater than expected demand for an item. If the item is back-ordered we will contact you to let you know.

SEVEN WOMEN is not responsible for damages that occur during care of an item, such as dry cleaning or washing. SEVEN WOMEN is not responsible for the fit of an item beyond the 14 days.

Again, undergarments, skincare, and bathing suits are FINAL SALES. Sorry, no exceptions.

Ordering By Phone If you have questions about styles or sizing, we encourage you to contact us at 416-949-6687 we have many items in our retail stores that may not shown Online. You know your body, we know our products and how a body evolves during pregancy, so please give us a call we are super excited to assist you in your journey through pregnancy!

Sales Tax

Applicable Provincial, Goods and Services and Harmonized taxes will be calculated and added to the invoice charged to all Canadian orders.